We are proud to announce that we are a recipient of the annual 2017 Marine Industry Customer Satisfaction (CSI) Dealer Awards. These awards are presented to dealerships that provided excellence in customer service for the areas of sales and/or service in the year 2017.
The Marine Industry CSI Dealer Award honors dealerships that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. We are awarded as we have effectively met the needs of our customers and provided them with superior Sales (Boston Whaler) and Service (Tiara Yachts).
These Awards are derived from the feedback of you, our customers as a part of the overall Marine Industry CSI Program. In 2017, nationally, over 140,000 boat owners were surveyed, with nearly 44,0000 responding, so we display our achievement proudly.
We look forward to another year of continued dedication to our customers and commitment to enhancing the boating lifestyle.