I can’t think of another purchase I have made which, every step of the way, I was thinking, “Steve Jobs would love this place”. Jobs was obsessive about the customer experience and insisted that everything be about client satisfaction. You and your team reach those lofty goals.
All through the process Mitch has been the epitome of “my representative”. He is “my guy” in your shop, always ensuring that I am looked after and that I am pleased every step of the way; a pleasure to deal with.
At your recommendation, a captain’s indoctrination was included with my purchase. I could not have been in better hands than under Pete’s tutelage. Not only fantastically knowledgeable, but with patience!
You have created an environment, both aesthetically in your new building and with your staff, that offers a wonderful client experience. This should be applauded!
I write as a very pleased member of “team Huck”!