From the day I was introduced to the team at Hucks, I knew my buying experience would be different. Scott took all the time necessary to guide me through the process of determining the right boat for my family’s needs and the team at Hucks proactively reached out on multiple occasions to ensure satisfaction with our boat. What surprised me the most was that this level of customer service did not stop once the boat was delivered. Through this journey, my only regret is that I wasn’t introduced to the Hucks team years ago!

John Shoniker

We purchased our first boat, a 27 ft. cruiser from Huck’s in 2021, a daunting experience to get up to speed on these units for a first time purchaser. From the first point of contact with sales the purchase went smoothly with significant support from Huck’s staff. Each experience we had with Huck’s staff went without a flaw, storage, service repairs for prep into the water, parts for last minute items and Captain session to learn how to operate the boat in the water. Without a doubt Huck’s was one of the most pleasurable companies my wife and I have dealt with for any bigger ticket item. Many organizations would benefit greatly from lessons on service from Huck’s.

Ron & Sue Reinholt

I can’t think of another purchase I have made which, every step of the way, I was thinking, “Steve Jobs would love this place”. Jobs was obsessive about the customer experience and insisted that everything be about client satisfaction. You and your team reach those lofty goals.

All through the process Mitch has been the epitome of “my representative”. He is “my guy” in your shop, always ensuring that I am looked after and that I am pleased every step of the way; a pleasure to deal with.

At your recommendation, a captain’s indoctrination was included with my purchase. I could not have been in better hands than under Pete’s tutelage. Not only fantastically knowledgeable, but with patience!

You have created an environment, both aesthetically in your new building and with your staff, that offers a wonderful client experience. This should be applauded!

I write as a very pleased member of “team Huck”!

Steve McDonald

Expect the best in client experience, the brand of boat was secondary. Two generations of family have made a number of their boat purchasing choices with Scott and the Hucks Team over the last 18 + years. The level of customer experience is the model for the industry. They are organized, they take the time to listen and they deliver without excuses. No matter the size of vessel, they treat you like you’re the only customer they have. The after sales follow up is personal and genuine. An absolute 5 star adventure.

Greg Hamre
Ottawa, Ontario